A lot of leaders do not make use of 1:1s and yet they are one of the greatest opportunities to inspire your people and lift their performance. In addition, your people’s careers and lives are in your hands and you have a responsibility as a leader to coach, develop and support your people. Many people complain about the performance of some of their team members and yet they either don’t do 1:1s or do them very poorly. And this often means that individuals lose interest, they don’t feel valued and they certainly don’t bring the extra effort that is sitting stored away inside of them.
I cover a 4 step process for running inspirational and effective 1:1s – Check-in, Operations, People, Strategy (COPS).